Delete Your Spotto Account

Last updated: 9 September 2026

You can permanently delete your Spotto account and associated data at any time, directly from the app.

How to delete your account

Open the Spotto app and sign in.
Go to the Profile tab.
Tap Delete Account.
Confirm the deletion when prompted.

Note: if you have an active or pending booking (as a driver) or a listing with an active booking (as an owner), you'll need to resolve it first — Spotto won't delete an account while a booking is still in progress, to protect the other party involved.

What gets deleted

Your profile information (name, email, phone number)
Your login credentials
In-app notifications
Owner verification documents, if you uploaded any
Photos you uploaded for your own listings
Your active parking spot listings (deactivated and removed from search)

What's retained, and why

We retain booking and transaction records (including reviews left on completed bookings) even after account deletion. This is necessary to:

Preserve accurate records for the other party in a completed transaction (the driver or owner you dealt with)
Meet our legal and tax obligations around financial transaction records
Investigate disputes or fraud reports already in progress

This data is retained only as long as legally required and is not used for any other purpose after your account is deleted.

Requesting deletion without an app install

If you no longer have the app installed, email us at support@spottoplatform.com.au from the email address associated with your account, and we'll process your deletion request manually.

More information

See our Privacy Policy for full details on what data we collect and how it's used.