How do I book a parking spot?
Open the app, search for parking near your destination, pick an available spot and a time window, and confirm your booking. Payment is handled securely in-app.
How do I list my own parking spot?
Switch to Owner mode from your Profile tab, then tap "Add listing" and follow the steps to add your address, photos, pricing and availability.
How and when do owners get paid?
Owners are paid out via Stripe once they've completed onboarding in the Earnings tab. Payouts can be requested from the Earnings tab once your balance is above the minimum withdrawal amount.
I'm having trouble signing in.
Use "Forgot password?" on the sign-in screen to reset your password. If you still can't get in, email us at support@spottoplatform.com.au with the email address on your account.
How do I report a problem with a booking or another user?
Open the booking from your Bookings tab and use the "Report a problem" option, or email us directly with the booking details.
How do I delete my account?
See our Account Deletion page for instructions.